I have installed the SADP tool however I am still unable to detect my device.

[Cdin]

You may need to update the WinPcap utility.
Close the SADP software.
download and install the latest WinPcap.

http://www.winpcap.org

Then run the SADP software again.

Also, make sure the computer is connected to the same subnet as the NUVIS devices.
If you are still having issue, download the latest SADP software.